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Forms
of proof
Proof must be something
your
audience is willing to accept.
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Facts:
These must come from
publications that are relevant and timely: quotes and
extracts
from printed studies, books, and magazines. Display the
author and source.
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Experiences:
Share events
and outcomes that can be directly compared to the obstacle.
These
can be examples that you show after making your point, adding,
"(state your point),
such as...(give examples or
relate stories)."
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Experts: Quote
only persons respected by your audience.
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Statistics: Use data (charts,
graphs, tables), organized so the major point refutes the
obstacle.
Zoom in on a single number (your point).
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Relevant analogies: Sometimes
fables, folklore—-even nursery rhymes—can put your audience
in a
receptive mood. This technique is best used with the least
important obstacle (3),
or as a introductory or closing remark (hook).
How
many forms of proof should you use?
Though
only 1 source may be necessary, you may wish to present more, depending on what's needed
to overcome the obstacle.
When you present more than 1, prioritize them. ^
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Persuasive presentations
are visual
When
"it's your word against ours," the audience wins. But
"seeing is believing."
Here are some suggestions designed to
transform your audience from skeptics to believers.
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Start
your presentation with an involvement technique:
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Get someone to join you, or share a thought.
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Ask a question directed at the greatest doubter in the group.
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Propose a "what if..?" or "wouldn't it be nice
to. . ." scenario.
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Spell
out your roadmap in the introduction:
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"In the next X minutes,
let's look at X reasons why Y
should. . . ."
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"First let's
(1); then let's (2); and finally, we'll (3). .
. ."
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Give
your audience reasons to stay tuned:
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"I plan to tell several stories that you have shared with
me;
I'll expect
(name of decision maker) to finish it."
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"Because I have several visuals, I'll be asking for
volunteers
to help me . . . ."
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"After each (point), I want you to. . . ."
(something
to do).
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Change
something every 30 seconds:
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Use
overheads, flip charts, poster boards, and PowerPoint slides.
Keep
the layouts simple, easy-to-read, and consistent (same colors and
text).
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Pass around small objects, make relevant comments, ask questions,
and relate something personal to the person holding the
object.
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Move purposefully to/from audience members to make points.
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Ask a question; let the room be silent in thought; then call on
someone.
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Save
your energy for the major point:
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Let your
voice peak/zoom/soar to let the
audience know
that they've arrived
at your major point or recommendation/action).
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Provide
a seamless transition (segue) between your final proof
statement
and the major point. Then move quickly into your summary.
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Summarize
in reverse order by restating the objection as a benefit (proof):
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Refute each obstacle 1-2-3 as a single statement:
"X on this chart says
we're growing at Y." (#1);
"Fortune magazine says industry growth
will be. . ." (#2);
"And Bill Gates feels X isn't a
problem next year." (#3)."
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Leave the audience with the
major point and your
recommendation.
That's why we need to hire
3 production managers (major point).
"I propose we form a search
committee headed by Bob Smith
and set criteria at our officers meeting."
^
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Tips on involvement and use of other visual
aids
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Reveal/display/uncover only what you say,
as you say it.
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Create
a visual for your major point and support points (reversed points
for summary), each obstacle > proof discussion, and your action
recommendation.
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For
poster boards, flip charts and PowerPoint slides, use color
purposely;
otherwise,
stick to a solid dark color over white.
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Write
notations in pencil, or stick post-it notes to remind you of
specific points. Works great for segues.
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For
hand-drawn visuals, print in big dark colors (2"
letters, or a double grid on an easel pad).
Write only key
words or phrases. And you use a pencil to write support points or
segues on the sides
or back that you audience will never see.
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Bring
your visual alive: use an accent color to circle,
cross out, underline, or add words or data
that help make your
point.
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Carry visuals to your audience, or
enlist the aid of an audience member to write stuff for you
as you
talk or take a poster board around the room. Movement generates
attention.
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Make your audience part of your
presentation: bring them up to the front of the room to hold signs,
write stuff, and participate in demonstrations. It's called
enrollment, and it helps build agreement.
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Practice
recovering from potential mishaps. What if your chart falls over?
What if you forget what to say?
What if someone asks a question
before your Q&A session? Have a Plan B ready,
complete with
back-up visuals.
^
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Putting
it together
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Sample
format
of Persuasive Presentation
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Introduction (hook or attention-getter)
>
Major point + 3-4 obstacles to be covered
(sentence containing "growth, production, and expertise")
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Type of action to expect before your summary:
"I'll present a timetable and plan. . ."
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"Let's see why. . ." (segue to obstacle #3)
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Obstacle
#3 (stated as audience understands it)
"Some of us believe our industry is declining. . ." |
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Proof to overcome obstacle:
"According to trade association journals. . ."
(data) |
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Segue to obstacle #2:
"So, how does this potential growth impact
our ability
to expand production?"
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Obstacle
#2 (stated as audience understands it)
"Our managers don't believe we can
increase output." |
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Proof to overcome obstacle:
"Outside consultants show us how we can extend
production with the help of experienced managers."
(report
findings by experts) |
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Segue to next obstacle #1:
"Now that we know there's talent out there, how do we
go about finding and affording these managers?"
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Obstacle
#1 (stated as audience understands it)
"Many of you feel we can't afford quality
expertise. . ." |
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Proof to overcome obstacle:
"Two of our top competitors recently paid. . ."
(staff research)
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Segue to major point:
"Now that we've shown how we can offer competitive
salaries
(1), increase production
(2) to meet a growing market
for our product
(3). . ."
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Major point:
"It's
time to hire 3 new production managers
and retool the line."
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Action (Key #3):
"I've
passed around a timetable. I recommend we proceed with this
plan beginning next month.
Jim, what do you think?" (Jim is set to support the plan.)
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Summary:
"So
there you have it: we can acquire expertise
to increase
output in a growing market."
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Repeat major point:
"It's
time to hire 3 new production managers
and retool the line. Any questions?"
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Q&A:
(Relate answers to
proof statements)
". . .No more questions?" |
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Leave audience with the major point:
"It's
time to hire 3 new production managers
and retool the line."
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Prepare
a graphic containing your 3 proof statements and major point.
Display it
during your Q&A so you can refer to it after the last
question.
See sample below.
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It's
time to hire 3 new production managers and retool the line
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Growth:
37% increase
in demand for our products
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Production:
Hiring new managers helps expand our product line
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Expertise:
We can offer competitive salaries to attract new
managers
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^
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Copyright 2009 | Steve Toms
All materials posted on the webpage are for educational purposes
and for the expressed use of those enrolled in this class
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